Questions?

90 days. 12 weeks of intensive coaching with weekly calls. Some clients extend slightly if they're mid-implementation, but 90 days is the core program.

Different animal. Most coaches focus on mindset or leadership. We focus on cash flow, systems, and margins. They're complementary. Some clients run both in parallel.

We'll tell you honestly. On the discovery call, we'll look at your numbers and tell you if the fundamentals are salvageable. Most businesses that look broken just have broken systems—and systems can be rebuilt.

No. The weekly calls are one hour to 1.5 hours. The implementation takes time, but most of it is delegated work. You're not expected to do everything yourself.

Weekly coaching calls, cash flow audit, systems documentation, team structure review, pricing strategy, 12-month roadmap, and full access to implementation support during the 90 days. See the pricing page for full details.

For Professional and Enterprise plans, yes. We can work out a payment schedule. Talk to us on the discovery call.

We stand behind our work. If you're doing the work and not seeing progress by week 6, we'll refund your investment. But this happens about 2% of the time—mostly because owners either don't show up to calls or don't implement the plan.

Average client sees 15-25% margin improvement by the end of the Sprint. Some see more, some less, depending on your starting point. Average ROI is 3-5x the investment within 6 months.

Minimum 5-10 hours per week, plus the coaching call. Most of that is implementation time—implementing systems, delegating tasks, handling changes. The call itself is your accountability check-in.

Once or twice, sure. But the whole program is built on consistency. Missing calls breaks momentum. We schedule at the same time every week for a reason.

Say so. We work through it. But our recommendations are based on your numbers and your situation, not on generic templates. If you disagree, we dig into why.

We advise and guide. You (and your team) execute. We're not running your business. We're teaching you how to run it better. Some clients hire us to help with specific implementations, but that's separate from the Sprint.

You get a written 12-month roadmap you can execute independently. Some clients continue with maintenance calls (optional, £300/month). Most don't. You should own the systems by then.

That's on you. We document everything and train your team. But systems only stick if you reinforce them. It's like a diet—the plan works if you follow it.

Yes. Many clients do a check-in 6 months later. It's optional. We offer a one-off strategic review at £500 if you want to assess progress and adjust the roadmap.

We dig into your numbers, ask tough questions, identify what's actually broken (vs. what you think is broken), and outline what's possible in 90 days. No sales pitch. No pressure. Just honest diagnosis.

You're a brick-and-mortar service business owner (gym, salon, café, spa, etc.). You're profitable or close to it—you're not trying to build from zero. And you're ready to get serious about fixing things. If that's you, book the call.

Have your last 12 months of financials handy. Know your rough monthly revenue and major expenses. But don't stress—we'll ask for what we need.

Weekly video calls (Zoom). Email support between calls. We share documents and workbooks via Google Drive. All secure, all straightforward.